Target: 45 → 5 Min. per Case
Real-world use cases for automated case processing in public administration.
The Problem
Organizations are drowning in rules – regulations, processes, compliance requirements. Employees spend hours finding the right information. Decisions take weeks. Knowledge is lost when experienced colleagues leave.
Our Solution
Cognitive Hive makes rules executable. Knowledge becomes active, decisions are made in minutes – traceable, compliant, reproducible. Designed for production from day 1. Your experts become supervisors.
The Four Core Capabilities
Review & Decide
Applications and cases are systematically checked against rule sets. Traceable decisions with complete reasoning chains.
Generate & Create
AI agents create ready-made PBCs (Composables) from Context Cells – notices, forms, process apps.
AI Assistant
Employees receive traceable answers from organizational knowledge. Every answer with source citation.
Analyze & Report
Cross-cell reports and insights for decision-making. Real-time dashboards for executives.
Use Case 1: Building Permit Processing
Building Permit Processing
Phase 2 – Multi-party process with multiple stakeholders
Deployed Capabilities
- Review: Completeness check, building code, fire safety
- Generate: Permits, conditions, fee notices
- Assistant: Rule lookup for case workers
- Analyze: Processing times, bottlenecks
Context Cells / Data Sources
AI Automation
Specialized AI agents handle intake, norm resolution, building code checks and stakeholder coordination — with integrated quality assurance and governance.
Result
Complete traceability of every decision
Use Case 2: Housing Benefit Application
Housing Benefit Application
Phase 1 – Quick win with clear rules and high volume
Deployed Capabilities
- Review: Eligibility check, income calculation
- Generate: Notices, calculation sheets
- Assistant: Citizen inquiry, status lookup
- Analyze: Case statistics, processing times
Context Cells / Data Sources
AI Automation
Specialized AI agents handle intake, eligibility calculation, income verification and notice generation — with integrated quality assurance and governance.
Result
Processing in minutes instead of weeks – immediate feedback
Use Case 3: Regulatory Intelligence
Regulatory Intelligence
Continuous monitoring of regulatory changes
Deployed Capabilities
- Review: Impact analysis on rule changes
- Generate: Change reports, action recommendations
- Assistant: "What changes for me?"
- Analyze: Compliance status, risks
Context Cells / Data Sources
AI Automation
Specialized AI agents monitor regulations, analyze impacts, generate change reports and alerts — with integrated quality assurance and governance.
Result
No surprises during audits
Use Case 4: FOIA & Citizen Inquiries
FOIA & Citizen Inquiries
Phase 1 – Freedom of information, inquiries, petitions
Deployed Capabilities
- Review: Jurisdiction, exemptions
- Generate: Response letters, redaction proposals
- Assistant: Deadline management, status lookup
- Analyze: Request volume, processing times
Context Cells / Data Sources
AI Automation
Specialized AI agents handle intake, jurisdiction checks, redaction and deadline management — with integrated quality assurance and governance.
Result
Complete evidence chain with Evidence Pack
Use Case 5: Document Intelligence
Document Intelligence
Phase 1 – Quick win for any organization
Deployed Capabilities
- Review: Classification, completeness
- Generate: Summaries, metadata
- Assistant: "Find all contracts with clause X"
- Analyze: Document flow, trends
Context Cells / Data Sources
AI Automation
Specialized AI agents handle classification, extraction, metadata enrichment and semantic indexing — with integrated quality assurance and governance.
Result
Instant access – structured storage with semantic search
Use Case 6: Procurement & Tendering
Procurement & Tendering
Phase 2 – Audit-critical checks with formalities & eligibility
Deployed Capabilities
- Review: Formalities, eligibility criteria, award scoring
- Generate: Award reports, bidder notifications
- Assistant: Rule lookup for procurement office
- Analyze: Procedure duration, bidder statistics
Context Cells / Data Sources
AI Automation
Specialized AI agents handle formality checks, eligibility assessment, award scoring and documentation — with integrated quality assurance and governance.
Result
Complete documentation of every procedure step
Use Case 7: Grant Management
Grant Management
Phase 2 – Grant law, approval, proof of use
Deployed Capabilities
- Review: Eligibility, double funding, state aid law
- Generate: Grant notices, audit reports
- Assistant: Guideline lookup, SME support
- Analyze: Fund disbursement, impact measurement
Context Cells / Data Sources
AI Automation
Specialized AI agents handle application intake, eligibility checks, state aid verification and fund usage monitoring — with integrated quality assurance and governance.
Result
Complete audit trail for court of auditors & EU audit
Use Case 8: Business Registration in 24h
Business Registration in 24h
Phase 1 – End-to-end digital founding process
Deployed Capabilities
- Review: Trade registration, legal form check, name collision
- Generate: Trade license, commercial register filing, tax ID application
- Assistant: Founder guidance, checklists, status
- Analyze: Founding statistics, processing times
Context Cells / Data Sources
AI Automation
Specialized AI agents handle identity verification, legal form advisory, trade registration and tax processes — with integrated quality assurance and governance.
Result
Fully digital founding process without media breaks
Use Case 9: Securing Experiential Knowledge
Securing Experiential Knowledge
Cross-cutting – Knowledge transfer for retirement, turnover & onboarding
Deployed Capabilities
- Review: Identify knowledge gaps, negative cases as tests
- Generate: Review schemas, checklists, decision trees
- Assistant: Retrieve experiential knowledge, onboarding guidance
- Analyze: Knowledge gap rate, override hotspots
Context Cells / Data Sources
AI Automation
Specialized AI agents handle knowledge extraction, review schema generation and negative case analysis — with integrated quality assurance and governance.
Result
As review schemas, test cases, and negative examples — even when experienced colleagues leave
Implementation Phases (Phase 1–3)
Clear rules, high volume, immediate ROI.
Cross-departmental coordination.
Cross-cutting services, shared infrastructure.
Design Targets & Results
Next Steps
Which use case fits your needs?
In 30 minutes, we'll show you how Cognitive Hive can transform your specific processes.